DELIVERY and TITLE

All shipments by SPROC are F.O.B. point of shipment from SPROC's facilities. The amount of all transportation charges will be paid to SPROC by the Customer in addition to the purchase price of the Products. Subject to SPROC right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. SPROC will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by SPROC are estimates only and that SPROC will not be liable for failure to deliver on such dates. Selection of the carrier and delivery route will be made by SPROC unless specifically designated by customer. SPROC reserves the right to make deliveries in installments. Delay in delivery of one installment will not entitle Customer to cancel any other installment(s). Delivery of any installment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity which varies from the quantity specified shall not relieve customer of the obligation to accept delivery and pay for the products delivered.

PRIVACY

At SPROC your privacy is a top priority. Our only goal in collecting personal information from you is to provide you with a smooth, efficient, and customized experience while using our services. When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment types. We do not sell or rent your personal information to others. We use customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information (only if requested), enhancing the operation of our site, for statistical purposes and to administer our systems. We will not provide, rent, or make available in any way, customer information to any party outside of SPROC. Customer order information, credit card information and phone numbers are used to process the orders only.

QUALITY

Our Commitment to Quality From sales to shipping, SPROC is committed to meeting your requirements for the right product, on time. Our mission is to be the source most preferred by engineers and buyers for manufacturer electronic components. SPROC is committed to meeting your needs, requirements, and creating total customer satisfaction with on-time performance, order accuracy, and the highest quality of service. This is accomplished through our commitment to continual improvement of our people, our suppliers, and our processes.

RETURNS

Re-stocking fees May Apply. Claims must be reported within 48 hours, during the Receiving Inspection Process, the documentation must be digitally photographed.